Allow customers to leave 1-5 star product reviews on your AIQ Ecommerce menu. Manage approval/rejection, export data, and automatic review emails are sent on order close.

Product Reviews

The Menu Note is a banner displayed at the top of your Ecommerce menu home screen.

Menu Note

Manage product categories in AIQ Ecommerce — add, delete, reorder, hide, or pin products in categories. Includes how the special Offers category works.

Banners

Brand Databases

AIQ's Global Brand Database automatically enriches product pages with brand logos, names, and descriptions for the cannabis industry when an exact match is found.

AIQ Global Brand Database

Manage your own brand database in AIQ Ecommerce with full control over brand names, logos, descriptions, and aliases. Overrides the AIQ Global Brand Database.

Organization Brand Database

Pin specific products or brands to the top of a category in AIQ Ecommerce. Supports pinning individual items or using brand filters.

Pinning Products

Customize how POS categories map to AIQ Ecommerce system categories. Also covers how to troubleshoot individual products that are mapping incorrectly.

POS Custom Mappings

Upload custom SVG icons for your AIQ Ecommerce category tiles. Important: do not upload large or high-resolution files as they may slow down your menu.

Custom Icons

Create custom categories in AIQ Ecommerce and populate them using filters (brand, category, discounts) or by selecting specific products one-by-one.

Create Custom Categories

Configure AIQ Ecommerce category settings including name, slug, products, system categories, POS mapping, compliance, icons, and hero images.

Category Settings

AIQ Ecommerce pulls terpene data from your POS and displays it visually on product pages. Set units (% or mg) in product Labs. Customers can filter products by top terpene.

Terpenes

Inventory syncs automatically from your POS every 10 minutes and orders sync in real-time. You can also manually trigger a sync from Menu > Products.

Syncing Inventory

Quantity Thresholds auto-hide products from your menu when stock falls below a set level, preventing overselling. Set per product, in bulk, or as a category default.

Product Quantity Threshold

Add, edit, group, and delete products in AIQ Ecommerce. Includes full product field reference for Details, Pricing, Labs, and Advanced sections.

Manage Products

Product Effects appear on cannabis product detail pages and are filterable. Manually add or auto-generate effects based on cannabis type (Indica, Sativa, etc.).

Effects

AIQ Ecommerce pulls lab data (THC, THCa, CBD, CBDa, CBG, CBN) from your POS and displays potency visually on product pages. Configure updatable fields in POS Settings.

Labs

AIQ Ecommerce's Product Catalog fills in missing images and data for regulated industries from 100,000+ products. Enable in Store Settings and manually match if needed.

Product Catalog

Create and manage product modifiers and modifier groups in AIQ Ecommerce. Add modifiers to products individually, by category, or via automatic POS sync.

Product Modifiers

Group products by size or weight in AIQ Ecommerce. Manage size-specific details like price, labs, and images, and reorder grouped products from the Group tab.

Product Groupings

AIQ Ecommerce supports Regular, Price Tier (volume discounts), and Weight Tier (deli-style bulk) pricing. Check the Integration Grid for POS-supported pricing types.

Product Pricing

Add custom tags to products in AIQ Ecommerce for filtering in offers and categories. Manage manually or sync from DutchiePOS, POSaBIT, or Flowhub.

Custom Product Tags

Delete multiple AIQ Ecommerce products at once using the Bulk Delete feature. Common use case: filter and delete all products with zero quantity.

Bulk Delete Products

Update multiple AIQ Ecommerce products at once. Supports bulk editing of discount, quantity threshold, featured/new tags, category, and grouping.

Bulk Update

Products 

Manage AIQ Ecommerce Offers (deals/discounts) at the org level across multiple locations. Covers reordering, previewing, analytics, custom icons, and duplicating offers.

Overview: Offers

Create offers in AIQ Ecommerce including Cart Discounts, BOGO, Flat Amount, and Sales. Configure exclusions, stacking, usage limits, scheduling, and promo codes.

How to Create an Offer

View offer performance metrics (Count, Discount, Revenue) in the Redemption column on the Offers page. Cancelled orders are subtracted from all metrics.

Offer Analytics

Sync offers/discounts from your POS directly into AIQ Ecommerce. Currently in Beta for Dutchie POS, Flourish, and POSaBIT. Synced offers are disabled by default.

Offer Syncing

Overview of AIQ Ecommerce offer types: Cart Discounts, Flat Amount Deals, BOGO Deals, and Sales. Includes examples for each type.

Offer Types

Create or delete promo codes for any Cart Discount or Deal offer in AIQ Ecommerce. Codes are not case-sensitive. Track performance via Offer Analytics.

Promo Codes

Understand how AIQ Ecommerce applies multiple discounts (stacking) at checkout. Covers offer-level and store-level stacking options with examples.

Discount Stacking

Automatically enable and disable offers on a schedule for any offer type. Set start/end dates, days of the week, and optional daily time ranges.

Scheduling Offers

After the July 15th 2025 release, some scheduled offers may need to be updated. Re-enter the Start Time and End Time in each affected offer's Settings tab.

Fixing scheduled offers after the July 15th 2025 Release

Offers

AIQ Academy

Loyalty & Marketing Developer Docs

Ecommerce Developer Docs

Find answers and get help from Intercom Support and Community Experts

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