⚠️ This article is for AIQ Ecommerce promo codes only (Menu > Offers — applied at online checkout). If you are looking for promo codes or discount codes used inside Flows or the Loyalty Discount Builder (Marketing > Discounts), see the Flows and Discount Builder articles instead.
Promo codes are a versatile tool for managing discounts in AIQ. They allow businesses to offer targeted discounts while maintaining control over how and when these discounts are applied.
ℹ️ AIQ Ecommerce Promo Codes: This article covers promo codes for AIQ Ecommerce Offers, applied at online checkout (Menu > Offers). These are distinct from AIQ Loyalty coupon codes, which are configured in the Loyalty Discount Builder under Marketing > Discounts. If you're looking for Loyalty coupon codes, see the Discount Builder documentation.
How to Use Promo Codes
Promo codes (aka discount codes) can be used for any AIQ Ecommerce offer type.
Note: Promo codes are single-use. A code that has already been used cannot be used to create a new offer.
Create a Promo Code
Navigate to Menu > Offers
You can create a promo code for Cart Discounts and Deals (not Sale offers). Add all your offer details until you get to the Settings tab.
Toggle the Promo Code field ON
Enter in your code
Save
Note: Only numbers and letters allowed. Codes are NOT case sensitive, both CART20 and cart20 will work at redemption.
Delete a Promo Code from an Offer
Navigate to Menu > Offers
Open the offer you want to edit
Navigate to the Settings tab
Toggle the Promo Code field OFF
Save
Promo Code Analytics
You can see how your promo codes performed via Offer Analytics.
Need Help?
If you need assistance, reach out to AIQ Support anytime via chat widget within your AIQ Dashboard.