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Overview: Offers

Manage AIQ Ecommerce Offers (deals/discounts) at the org level across multiple locations. Covers reordering, previewing, analytics, custom icons, and duplicating offers.

Updated this week


How to Use Offers

AIQ Ecommerce Offers (aka Deals or Discounts) feature allows stores to set up various types of discounts for their customers.

Offers live at the organization/company level, so you can set up a discount at a single location, multiple locations, or all your locations, to help you keep things consistent across your org.

Reorder Offers on the Menu

You can organize the ordering of the offer tiles on consumer menus by using the reorder component: either enter in the number in the box or use the up/down arrows to change the order.

Preview an Offer on the Menu

To preview an offer you just created, click on the dropdown and select the store for which you want to preview. If you only have 1 store, that will be your only option in the dropdown.

Offer Analytics

You can view how well your offers performed in the redemption column on the Offers page, for more info see Offer Analytics.

Custom Offers Icon

  1. Navigate to Menu > Categories > Offers

  2. Here you will see the default offer icon and an option to Upload your custom icon.

  3. Save

Turning the Offers Category or Icon Off

  1. Navigate to Menu > Categories

  2. Toggle the Offers category to OFF to hide the entire category from the menu. OR if you want to still show on your menu, but remove from the category carousel, click into the detail and toggle OFF the Show as Icon on Home Page

  3. Save

Duplicate Offers (aka copy, clone)

  1. Navigate to Menu > Offers > Select the offer you'd like to copy

  2. Click on the more menu (...) and select Duplicate

  3. After duplication, you'll find an identical offer marked with 'copy of' before the title. The offer will be toggled OFF by default.

  4. Make any edits to the products, schedule dates, offer stacking settings, etc.

  5. Save your changes and activate the deal.

⚠️ Warning: If your offer contains a promo code, the promo code will duplicate to the new offer, but with '-copy' added at the end of the promo code. Don't forget to customize it with the promo code name of your choice!


FAQs

How can I edit / change the discounts in AIQ Ecommerce?


Need Help?

If you need assistance, reach out to AIQ Support anytime via chat widget within your AIQ Dashboard.

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