What Is a Product Modifier?
A product modifier allows customers or staff to modify a specific product to suit customer preferences or needs, and allows the store to optionally charge for the increased cost of that modifier.
For example, in a coffee shop a modifier could be "Milk" — requiring the customer to select a milk type (Almond, Oat, no milk). The store may charge extra for some options but not others.
Benefits of Using Modifiers
Allows customers to customize products appropriately
Allows retailers to charge extra for modifiers where applicable
Allows retailers to manage ingredient inventory more easily
How it Works
Modifier vs. Modifier Group
Modifier: Allows customers to personalize or add to / remove from the original product, such as adding milk to coffee or extra protein to a sandwich.
Modifier Group: A custom static group of similar modifiers. Used when applying groups of modifiers to products for quicker setup.
Logic: Modifiers are added to Modifier Groups. Modifier Groups are added to categories, sub-categories, or products.
How to Create a Modifier
Navigate to Menu > Modifiers
Click 'add' button in top right corner
Enter modifier name, optionally add price. Click Save in the top right corner.
How to Edit a Modifier
Navigate to Menu > Modifiers
Click on the modifier name you'd like to edit to open the modifier drawer.
Edit name, price, or status. Click Save in the top right corner.
How to Delete a Modifier
Navigate to Menu > Modifiers
Click on the modifier name you'd like to delete to open the modifier drawer.
Click 'more' menu (...) and select 'Delete.'
Confirm you want to delete the modifier when the pop-up appears.
How to Create a Modifier Group
Navigate to Menu > Modifier Groups
Click 'add' button in top right corner.
Enter modifier group name, default categories, whether it's required or optional, and whether it will be multi-select (checkbox) or single select (radio).
When ready, add modifiers using the table at the bottom of the drawer.
Adjust modifier order if preferred.
Save group in the top right corner.
How to Add a Modifier Group to a Product
Automated POS Sync
Your POS will automatically sync modifiers with AIQ Ecommerce every 10 minutes. This means you won't need to duplicate setup efforts in AIQ Ecommerce if your modifiers are already set up in the POS.
Adding to All Products Within a Category
When setting up a Modifier Group, select a default category to apply the modifier group to all products within that category.
For example: Apply 'Sandwich Ingredients' to the 'Sandwich' category to populate for all sandwiches.
From the Product
Navigate to Menu > Products
Click on the desired product to open the product drawer and navigate to the 'Modifiers' tab at the top.
Add appropriate modifier groups and click Save.
Need Help?
If you need assistance, reach out to AIQ Support anytime via chat widget within your AIQ Dashboard.