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POS Custom Mappings

Customize how POS categories map to AIQ Ecommerce system categories. Also covers how to troubleshoot individual products that are mapping incorrectly.

Updated this week


How to Set Up POS Custom Mappings

In Menu > Categories, you can customize how categories from your POS map to the AIQ Ecommerce ones. For example, if you want to map "Rick Simpson Oil" from your POS to "Concentrates" in AIQ Ecommerce.

How to Set Up Custom Mappings

  1. Navigate to Menu > Categories > Select the category (only "System Categories" will show the setting for POS Mapping)

  2. Add the category names from your POS into the POS Mapping field.

  3. Click Save

  4. Navigate to Menu > Product and re-sync the menu. Check that your mappings are correct.

If a Particular Product Is Mapping Incorrectly

  1. Navigate to Menu > Products, and click on the product that you want to re-map.

  2. Click the 'Advanced' tab

  3. In the category column, you will see what the POS category name is. Copy it.

  4. Navigate to Menu > Categories > Select the category, paste the POS category into the desired AIQ Ecommerce category.

  5. Navigate to Menu > Product and re-sync the menu. Check that your mappings are correct.

Watch the video below to learn how to Custom Map:


Need Help?

If you need assistance, reach out to AIQ Support anytime via chat widget within your AIQ Dashboard.

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