Prerequisites
Before getting started, ensure you have:
Required credentials for your new POS integration
1. Disable Your Existing POS
Navigate to AIQ Ecommerce > Store Settings > Integrations
Click on your existing POS
Toggle the "Enable" toggle to OFF
2. Delete Existing Products
Your existing products are tied to your old POS integration, so these items will need to be deleted.
Navigate to Menu > Products
Select the More (...) menu
Click Bulk Delete
Click Confirm in the modal
Refresh the page
If products are still loaded, go through the Bulk Delete process again until all products are wiped
3. Add Your New POS
Navigate back to Settings > Integrations
Click on your new integration and add in your required credentials
Click Save
4. Sync Products from Your New POS
Navigate to Menu > Products
Manually sync your products the first time from your new POS via the Sync? link
Products will begin to flow in from your new point of sale.
After Setup:
Products will automatically populate from your new POS after the initial manual sync.
Review categories and product placement once syncing is complete.
⚠️ If your categories have changed (or you are seeing products in the wrong category), check your.
Need Help?
If you need assistance, reach out to AIQ Support anytime via chat widget within your AIQ Dashboard.