Configure core store details in AIQ Ecommerce: store status, name, address, time zone, phone number, terms, store type (Med/Rec), and sister store linking. Accessible at Store Settings > Info.

Store Info

Set business hours in AIQ Ecommerce to control automated chat responses and enable same-day/next-day ordering logic. Configure overnight hours by setting closing time to 23:59.

Business Hours

Configure SEO settings for your AIQ Ecommerce menu in Store Settings > SEO. Set your menu URL, sitemaps, and customize Meta Titles, Descriptions, and H1 headings per page type.

SEO Settings

Configure loyalty programs in AIQ Ecommerce via integration partners. Enable loyalty, discounts at checkout, and redemption options, then customize branding and opt-in messaging.

Ecommerce Loyalty Settings

Chat is an add-on in AIQ Ecommerce enabling automated product recommendations, support responses, and human-monitored messaging. Manage chats directly from the main dashboard.

Chat

Branding settings control your menu’s colors and fonts. Update branding globally to apply changes to all stores at once, or customize settings individually at the store level.

Branding

Store Settings

Enabling Time Slots lets customers choose a pickup or visit time that works for them. Fully customizable by order type, time slots help manage store capacity, reduce wait times, and…

Time Slots

Configure Medical settings in AIQ Ecommerce for Med/Rec stores. Set store type, link sister stores for a Med/Rec toggle, and share a printer between Medical and Recreational instances.

Medical Settings

Store

Payment Types in AIQ Ecommerce are configured per Order Type, allowing you to accept different payment methods for Delivery vs. In-Store vs. Curbside orders. See Tipping for tip setup.

Payment Types

Enable tipping at checkout in AIQ Ecommerce for online and/or kiosk orders. Set 3 default tip percentages, choose the calculation base, and allow customers to enter custom amounts.

Tipping

Best practices for setting up shipping in AIQ Ecommerce for traditional stores, digital brands, and regulated industries. Choose between separate menus or separate shipping categories.

Shipping Setup Best Practices

Configure shipping in AIQ Ecommerce: set prepayment types (Stripe/Square), add shipping fees and zones by state/category, define package sizes for rate accuracy, and add shipping terms.

Shipping Settings

Add an age gate to your AIQ Ecommerce menu to verify minimum age requirements. Supports daily validation, 30-day remember option, and optional DOB entry for state compliance.

Menu Age Gate

AIQ Ecommerce's Kiosk mode enables faster in-store self-checkout on any browser-based device, with built-in security features that clear customer data between sessions. iPad recommended.

Kiosk

In-Store Order Settings controls how customers place and pick up orders at your physical location, including pickup times, payment types, QR codes, and order queue routing.

In-Store Order Settings

Enable Drive Through orders in AIQ Ecommerce so customers can order and pick up at a window without entering the store. Configure pickup times, payments, shutoffs, and arrival notifications.

Drive Through Settings

Enable curbside orders in AIQ Ecommerce so customers can order online and pick up without entering the store. Configure pickup times, payment types, time slot shutoffs, and arrival notifications.

Curbside Order Settings

After Hours Ordering lets customers place orders for the next business day when the store is closed.

After Hours Ordering

Customize order behavior in AIQ Ecommerce including auto-confirm, sub statuses, notifications, age gates, checkout fields, purchase window, tipping, and auto print settings.

Overview: Order Settings

Order Settings

Configure product-related settings in AIQ Ecommerce: taxes, product effects, reviews, product catalog, cart upsell, OTD pricing, low stock indicator, and out-of-stock display behavior.

Overview: Product Settings

Control which product fields are imported and overwritten from your POS on every sync in AIQ Ecommerce. POS Custom Mappings have moved to each Category's settings.

POS Settings

Create and manage taxes in AIQ Ecommerce. Configure variable rates by category, product ingredient, or delivery zone, with options for compounding and gross tax calculations.

Taxes

Configure the default weight selection for Deli Style (weight-tiered) products in AIQ Ecommerce. Enable a setting to default the dropdown to 3.5g instead of the smallest available weight.

Default Deli Style Weight

Cart Upsell shows recommended products at the bottom of the customer's cart. Configure data sources (Purchase History, Price, Brand) and track performance via GA4 events.

Cart Upsell

Product Settings

Use QGIS with GeoCoding and TravelTime plugins to create delivery zones based on drive time from your store. Export as geoJSON for upload to AIQ Ecommerce (one file per zone).

QGIS GeoJSON Distance

Use QGIS to create geoJSON delivery zones that snap to geographic boundaries like zip codes or town lines. Download your state's GIS file and export zones for upload to AIQ.

QGIS GeoJSON Boundaries

Use geoJSON files to define precise delivery zones in AIQ Ecommerce. Create zones based on driving distance or boundary snapping (zip codes, towns) using tools like QGIS.

Delivery Zones via geoJSON

Configure delivery in AIQ Ecommerce: enable delivery, set up delivery zones (draw, upload geoJSON, or by zip/city), configure fees, minimums, free delivery thresholds, and time slots.

Delivery Settings

Delivery

AIQ Academy

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