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Curbside Order Settings

Enable curbside orders in AIQ Ecommerce so customers can order online and pick up without entering the store. Configure pickup times, payment types, time slot shutoffs, and arrival notifications.

Updated this week


Curbside Order Settings

Enable Curbside Orders

If your location allows customers to place orders for curbside pickup, enable this option.

Require Pickup Times

Choose whether your location wants to require customers to select a predefined pickup time when checking out.

Payment Types

Choose which payment types you accept curbside so customers know how they are able to pay. Reach out to us if you have questions about prepayment options.

Time Slot Shut Off

Choose when you would like your time slots to disable on the consumer menu.

Curbside Arrival Form

When customers arrive, they can select the "I'm Here" option in their email or on their confirmation page, enter details about their car or parking spot, and staff will be notified via a toast notification on the orders management screen.

You can optionally enable/disable this button via the toggle.

Curbside Fees

Fees are fully customizable: set a custom name, amount (%/$), and whether the fee is taxable. You can add as many fees as you want. Fees set here apply to all Curbside orders.

How to add a Curbside Order Fee:

  1. Navigate to Store > Settings > Curbside Orders > Add Fee.

  2. Enter a fee name, the amount (percentage or dollar amount), and check the checkbox if this fee is taxable.

  3. Click Save in the top right to save your changes.

⚠️ Warning: Marking a fee as taxable means the fee will be taxed based on your store's tax settings. This will not compound with your other taxes.


Need Help?

If you need assistance, reach out to AIQ Support anytime via chat widget within your AIQ Dashboard.

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