Settings & Configuration
Payment Types
Only pre-payment payment types (Debit, Credit Cards, Apple/Google Pay, ACH) are supported for shipping. Select which ones you'd like to support for your store.
AIQ Ecommerce integrates with Stripe and Square for Credit Card payments.
Shipping Terms
Include any additional terms you would like customers to be aware of. This will show under the shipping address field.
Shipping Fees
Shipping fees are fully customizable — set a custom name, amount (%/$), and whether the fee is taxable. You can add as many fees as you want. Fees set here apply to all shipping orders. To set fees for specific addresses or product categories, use Shipping Zones.
How to add a Shipping Fee:
Navigate to the Shipping Fees section and click Add Fee.
Enter a fee name, the amount (percentage or dollar amount), and check the checkbox if this fee is taxable.
Click Save in the top right to save your changes.
⚠️ Warning: Marking a fee as taxable means the fee will be taxed based on your store's tax settings. This will not compound with your other taxes.
Shipping Zones
Shipping Zones allow maximum customizability: set states/provinces you ship to, categories of items that can be shipped, and zone-specific fees.
To display dynamic shipping rates, enable the EasyPost Integration. Once enabled, those rates will automatically display for customers. Any fees set in shipping zones will be added on top of the automatic dynamic rates.
⚠️ Warning: Once a zone for a specific state and category is set, you cannot have overlapping zones.
How to create a Shipping Zone:
Navigate to the Shipping Zones section and click Add Zone.
In the drawer, name the zone (used internally to identify your zones).
Select which area(s) you are able to ship to.
Add a shipping fee applicable to this specific zone (optional).
Add which product categories are available to ship to this zone.
Hit Save in the top right of the drawer.
Shipping Packages
To more accurately predict shipping rates, create standardized package sizes with weights.
How to add a Shipping Package:
Navigate to the Shipping Packages section and click Add Package.
Enter the length, height, and width dimensions (in inches or centimeters).
Enter the minimum and maximum weight (in pounds or ounces).
Click Save in the top right of the page header.
Need Help?
If you need assistance, reach out to AIQ Support anytime via chat widget within your AIQ Dashboard.