Voice Drops deliver messages to customers by phone call or voicemail as a high-deliverability alternative to SMS. They support branded caller ID, personalization macros, and opted-in numbers, helping you expand…

Voice Drops

Direct Mail allows you to send physical postcards to customers using AIQ’s audience targeting, campaign tools, and analytics. This channel is ideal for reaching customers offline while still benefiting from…

Direct Mail

If you have the AIQ Mobile App, you can send customers native push notifications directly to their devices. Push campaigns are just as easy to send as SMS, but without…

Native Push Campaigns

Browser Push Notifications (also known as Web Push) let you send messages to customers directly through their desktop or mobile browser—even if not actively on your website. Once a user…

Browser Push Campaigns

Wallet Passes are digital loyalty cards customers save to Apple or Google Wallet. Retailers can send push-style notifications without an app or SMS compliance concerns, providing a simple, low-friction way…

Wallet Pass

Loops are short-form sponsored media placements (images, GIFs, or videos) shown across retailer surfaces like Ecommerce menus, apps, and landing pages. They help brands drive awareness and clicks while creating…

Loops

Explore the different campaign channels available in AIQ and how they are configurd

Campaign Channels

AIQ’s email campaigns help you design, test, and send targeted emails with the Campaign Builder and visual editor. Learn how to create campaigns, set sender details, preview content, launch, and…

Creating an Email Campaign

Email marketing is a reliable way to nurture customers and share content, but success depends on strong deliverability. This guide explains how spam is detected, legal requirements, and best practices…

Email Best Practices

The visual designer gives you the ability to craft emails and mobile landing pages that you can send to customers to via campaigns.

Visual Designer: Emails & Landing Pages

Dynamic Content allows you to personalize campaigns by automatically displaying product content based on customer behavior and campaign rules. This helps make marketing more targeted, increases engagement, and improves conversion…

Dynamic Content

Static Products let you embed E-commerce products directly into campaigns. Products are pulled from supported integrations and displayed as customizable tiles, allowing you to showcase specific items and drive engagement…

Static Products in Campaigns

Abandoned Cart Notifications let you automatically remind shoppers who leave items in their cart to complete their purchase. Send timely messages—with optional incentives—to recover lost sales across AIQ Ecommerce and…

Abandoned Cart Campaigns

Email Campaigns 

Texting is a great way to reach your customers, although there can be some hurdles. AIQ has designed our text campaign feature around maximum distribution and deliverability.

Creating a Text Campaign

Contact Card

Incoming Text Replies

Texting: Opting in & Out

10DLC for Regulated Industries

SMS/MMS Pin Codes

This article explains why carriers block text messages, what content gets flagged, and how AIQ’s texting asset refresh helps improve deliverability.

Text Message Filtration

The Chat Inbox allows you to send and receive text messages with your customers directly within AIQ, all in one centralized place. It provides a streamlined way to manage customer…

Chat Inbox

SMS/MMS Text Campaigns

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Home

Search

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.