Voice Drops deliver messages to customers by phone call or voicemail as a high-deliverability alternative to SMS. They support branded caller ID, personalization macros, and opted-in numbers, helping you expand…

Voice Drops

Direct Mail allows you to send physical postcards to customers using AIQ’s audience targeting, campaign tools, and analytics. This channel is ideal for reaching customers offline while still benefiting from…

Direct Mail

If you have the AIQ Mobile App, you can send customers native push notifications directly to their devices. Push campaigns are just as easy to send as SMS, but without…

Native Push Campaigns

Browser Push Notifications (also known as Web Push) let you send messages to customers directly through their desktop or mobile browser—even if not actively on your website. Once a user…

Browser Push Campaigns

Wallet Passes are digital loyalty cards customers save to Apple or Google Wallet. Retailers can send push-style notifications without an app or SMS compliance concerns, providing a simple, low-friction way…

Wallet Pass

Loops are short-form sponsored media placements (images, GIFs, or videos) shown across retailer surfaces like Ecommerce menus, apps, and landing pages. They help brands drive awareness and clicks while creating…

Loops

Explore the different campaign channels available in AIQ and how they are configurd

Campaign Channels

Texting is a great way to reach your customers, although there can be some hurdles. AIQ has designed our text campaign feature around maximum distribution and deliverability.

Creating a Text Campaign

Contact Card

AIQ captures customer replies to SMS and MMS campaigns, allowing you to review responses, support two-way engagement, and build targeted audiences based on customer intent.

Incoming Text Replies

Texting: Opting in & Out

10DLC registration allows regulated businesses to send compliant SMS messages using standard 10-digit phone numbers. It helps improve deliverability, reduce carrier fees, and maintain SMS access required by U.S. carriers.

10DLC for Regulated Industries

AIQ offers optional Two-Factor Authentication (2FA) to help reduce carrier filtration and add an extra layer of security to SMS/MMS messages. Customers complete a one-time PIN verification when opening a…

SMS/MMS Pin Codes

This article explains why carriers block text messages, what content gets flagged, and how AIQ’s texting asset refresh helps improve deliverability.

Text Message Filtration

The Chat Inbox allows you to send and receive text messages with your customers directly within AIQ, all in one centralized place. It provides a streamlined way to manage customer…

Chat Inbox

SMS/MMS Text Campaigns

AIQ’s email campaigns help you design, test, and send targeted emails with the Campaign Builder and visual editor. Learn how to create campaigns, set sender details, preview content, launch, and…

Creating an Email Campaign

Email marketing is a reliable way to nurture customers and share content, but success depends on strong deliverability. This guide explains how spam is detected, legal requirements, and best practices…

Email Best Practices

The visual designer gives you the ability to craft emails and mobile landing pages that you can send to customers to via campaigns.

Visual Designer: Emails & Landing Pages

Dynamic Content allows you to personalize campaigns by automatically displaying product content based on customer behavior and campaign rules. This helps make marketing more targeted, increases engagement, and improves conversion…

Dynamic Content

Static Products let you embed E-commerce products directly into campaigns. Products are pulled from supported integrations and displayed as customizable tiles, allowing you to showcase specific items and drive engagement…

Static Products in Campaigns

Abandoned Cart Notifications let you automatically remind shoppers who leave items in their cart to complete their purchase. Send timely messages—with optional incentives—to recover lost sales across AIQ Ecommerce and…

Abandoned Cart Campaigns

Apple MPP can cause email open events to be recorded even when a customer has not actually opened the message (inflating open rates). AIQ allows you to control whether these…

Apple Mail Privacy Protection (MPP)

Email Campaigns 

AIQ Academy

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