Customer Journey with 2FA
1st Visit:
Receive text with link. Click link.
Opens page to send a verification PIN
Enters PIN
Navigates to your landing page
Subsequent Visits:
Receive text with link. Click link.
Navigates directly to your landing page
Customers will need to re-enter a verification pin if they end up using a different browser or device.
Why switch to 2FA (2 Factor Authentication)
Increased deliverability.
Less filtration.
Higher level of security.
Increased ROI, open rates, and conversions for messages sent.
How to Disable 2FA
By default, 2FA is enabled for all accounts. To disable this please reach our to your Customer Success Manager or reach out to our Support team via live chat through the chat widget at the bottom of your AIQ dashboard.
Need Help?
If you need assistance, reach out to AIQ Support anytime via chat widget within your AIQ Dashboard.