Use surveys to gather direct feedback and insights from your target audience. You can also Using Surveys to Create Audiences

Surveys Overview

Creating a survey allows you to collect structured feedback from customers and optionally associate responses with existing personas. Surveys can be distributed through campaigns or shared directly via link.

Create a Survey

Survey Responses allow you to review performance metrics and individual question data for each survey. From the Surveys page, you can view high-level response data or drill into individual questions…

Survey Responses

Surveys can be distributed in several ways depending on how you want customers to access them. The most common method is through campaigns, but surveys can also be embedded on…

Sharing Surveys

Audiences can be created based on survey responses within AIQ. This involves leveraging AIQ's audience segmentation and data management tools to create targeted groups based on the answers provided in…

Using Surveys to Create Audiences

Reviews let you view, analyze, and export product-level customer feedback collected through AIQ. They provide insight into satisfaction, product performance, and buying behavior to support smarter merchandising and marketing decisions.

Reviews

Surveys and Reviews

Find answers and get help from Intercom Support and Community Experts

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