Order Queues
Order queues (or lines) are used by high volume stores to help manage customer flow in their physical store.
Enabling Queues
Navigate to Store > Settings > In Store Orders
Scroll down to Order Queues and toggle to ON
Click Add Queue and add as many queues as you need. Give them any name you want.
Click Save
Queue Assignment
When new orders come in, AIQ Ecommerce will automatically assign the order to a queue based on the order you have configured in your settings.
For example: When the first order comes in, AIQ Ecommerce will assign it to "Queue 1". When the second order comes in, it will be assigned to "Queue 2", and so on.
Managing Orders with Queues
Staff members assigned to a specific queue can enable filtering in the Manage tab so they only see orders assigned to their queue.
Need Help?
If you need assistance, reach out to AIQ Support anytime via chat widget within your AIQ Dashboard.