Walk Up Orders
Use Walk Up Orders to manually add orders for shoppers coming into the store.
Navigate to Manage > Orders tab
Select 'Add Order'
This will open the New Order panel
Enter in the shopper's name and phone number (optional).
Select 'Add Items' to start the shopper's cart.
Hit Save
ℹ️ Note: If you do not enter a phone number, AIQ Ecommerce will not create an Ecom Profile for this shopper, making it an anonymous order. If you include a phone number, we will connect that order to an existing Ecom Profile. If one doesn't exist, we will create a new Ecom Profile using the phone number as the unique ID.
📌 An Ecom Profile is the AIQ Ecommerce shopper record. It is separate from an AIQ Loyalty Persona, which is managed under Customers > Personas in the AIQ Loyalty platform.
Need Help?
If you need assistance, reach out to AIQ Support anytime via chat widget within your AIQ Dashboard.