Walk Up Orders
Use Walk Up Orders to manually add orders for customers coming into the store.
Navigate to Manage > Orders tab
Select 'Add Order'
This will open the New Order panel
Enter in the customer's name and phone number (optional).
Select 'Add Items' to start the customer's cart.
Hit Save
โน๏ธ Note: If you do not enter a phone number, AIQ Ecommerce will not create a CRM for this customer, making it an anonymous order. If you include a phone number, we will connect that order to an existing CRM. If one doesn't exist, we will create a new CRM using the phone number as the unique ID.
Need Help?
If you need assistance, reach out to AIQ Support anytime via chat widget within your AIQ Dashboard.