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Analytics Overview

AIQ Ecommerce Analytics provides sales trends, order stats, customer journey funnel data, and new vs. returning customer insights to help optimize your store.

Updated over a month ago


How to Use Analytics

Sales Analytics

Sales data includes trends over time, with the ability to toggle between Value ($) and Count (#), and gives you a breakdown by categories with their contribution to total.

You can also segment your sales data by Order Type or Payment Type using the dropdowns. Note: This does not filter the category breakdown data by these segments.

⚠️ Note: The breakdown by category only shows those marked at 'System Category'. See Category Settings for more info.

Statistics

  • Order Count: Number of orders

  • Net Sales: Gross Sales minus discounts

  • Gross Sales: Subtotal before any discounts, taxes, or fees

  • Revenue: Total revenue (gross sales including any taxes or fees)

  • AOV: Revenue divided by Order Count

  • Net AOV: Net Sales divided by Order Count

Ecommerce Analytics

Take a glimpse into the metrics of your customers' journey from menu exploration to checkout completion! πŸ›’πŸ’‘ AIQ Ecommerce provides an in-depth overview of your customers' shopping history, highlighting crucial points where they might be abandoning their order. Track the entire journey, from the initiation of their session, to item exploration, cart additions, checkout initiation, and finally, order placement. πŸš€πŸ‘€ Uncover valuable insights at every step of the funnel!

Customers Analytics

Get insight into which of your customers are new or returning.


Need Help?

If you need assistance, reach out to AIQ Support anytime via chat widget within your AIQ Dashboard.

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