This article explains how to get help from AIQ Support using chat in AIQ Dash and Ecom Dash, including support hours, when tickets are created, and what to do if…

Live Chat

Support Success Tips

OmniSearch

The AIQ Help Center makes it easy to find answers, whether you are searching for a specific topic or browsing to explore available resources. This article explains the different ways…

Navigating the Help Center

This article explains how to open and use the AIQ chat widget, how Astro (AIQ's AI support agent) works, what you can ask it, and what to expect when your…

Navigating the Conversational Chat Widget

A guide to the AIQ Support History page — what each column and status means, and how to view and reply to ticket conversations.

Ticket Portal (Support History) Overview

AIQ Support

Acceptable Use Policy

AIQ Partner Data Processing Agreement

AIQ Service Agreement

A list of features being deprecated by AIQ along with the expected deprecration date.

Sunset Features

EULA (Apple and Google Play Apps)

EULA - Sample Only

Charge Policy (Prior to March 2023)

Data Sub-processors

Legal

After onboarding, connect your POS and integrations, add team members, and configure stores and branding. Once set up, you can begin using AIQ features like loyalty, signup forms, marketing campaigns,…

Loyalty & Marketing Quick Start Guide

If you're unable to log in to your AIQ account, find the scenario below that best matches your situation and follow the relevant steps to regain access.

Troubleshooting Account Access Issues

Getting Started

This article covers login, logout, and updating your account information.

My Account/ Login and out

My Login

AIQ Academy

Find answers and get help from Intercom Support and Community Experts

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.