📌 This article covers Staff management in AIQ Ecommerce (Organization → Staff in your Ecommerce dashboard). Staff members here are assigned roles scoped to one or more stores within the organization. For team member management in the AIQ Loyalty & Marketing platform, see Team Members.
Manage Staff
Staff is managed at the Organization level. You can attach roles to each employee for just 1 store or across many stores.
View Staff
Navigate to Organization > Staff
Filter the list by Location or Roles. You can also use more options to export permissions.
Add Staff / Create Account
ℹ️ Note: Accounts can only be created by existing staff members with permission. Accounts cannot be self-created.
Navigate to Organization > Staff
Click on the plus sign button in the top right.
Input info (photo, name, email, phone, title) and set their role.
Click 'Save' — this will trigger an email to the new staff member so they can complete their account creation.
Delete Staff
Navigate to Organization > Staff
Click on the staff member you'd like to delete
In the upper right, click on the more menu (...) and select 'Delete' from the dropdown.
Need Help?
If you need assistance, reach out to AIQ Support anytime via chat widget within your AIQ Ecommerce dashboard.