Skip to main content

Manage Staff

Manage staff at the organization level in AIQ Ecommerce. Add, view, and delete staff members, assign roles, and filter by location or role across one or multiple stores.

Updated this week
Ecommerce - Organization Course 📚

Manage Staff

Staff is managed at the Organization level. You can attach roles to each employee for just 1 store or across many stores.

View Staff

  1. Navigate to Organization > Staff

  2. Filter the list by Location or Roles. You can also use more options to export permissions.

Add Staff / Create Account

ℹ️ Note: Accounts can only be created by existing staff members with permission. Accounts cannot be self-created.

  1. Navigate to Organization > Staff

  2. Click on the plus sign button in the top right.

  3. Input info (photo, name, email, phone, title) and set their role.

  4. Click 'Save' — this will trigger an email to the new staff member so they can complete their account creation.

Delete Staff

  1. Navigate to Organization > Staff

  2. Click on the staff member you'd like to delete

  3. In the upper right, click on the more menu (...) and select 'Delete' from the dropdown.

Need Help?

If you need assistance, reach out to AIQ Support anytime via chat widget within your AIQ Dashboard.

Related Articles
Staff View
Order Queues
Manage Roles
Staff Permissions
Team Members
Did this answer your question?