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Manage Roles

Create roles in AIQ Ecommerce before onboarding staff. Define role names and assign relevant permissions, then assign staff members to each role from Organization > Staff.

📌 This article covers Roles in AIQ Ecommerce (Organization → Roles in your Ecommerce dashboard). Roles define what each staff member can access across your stores. For platform-side permissions in the AIQ Loyalty & Marketing platform, see Team Members.


Manage Roles

Before onboarding staff into your organization, it's essential to establish the roles that will be assigned to each member.

  1. Navigate to Organization > Roles

  2. Click on the '+' icon in the top-right corner to create a new role.

  3. Specify a Role Name and allocate the relevant permissions.

  4. Save your changes.

You'll need to create a unique role for every distinct combination of responsibilities within your organization. With roles in place, you're ready to assign staff members to each role.


Need Help?

If you need assistance, reach out to AIQ Support anytime via chat widget within your AIQ Ecommerce dashboard.

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