Prerequisites:
Required Permissions:
Audiences are available to users with the following permissions:
Analyst
Marketing
Marketing Analyst
Operator
Owner
Audience Limits by Plan:
All plans include 10 pre-made audiences. In addition, each plan supports the following number of custom audiences:
Starter: up to 10
Pro: up to 500
Enterprise: up to 1,500
Contact Traits for Audiences
Trait Name | Trait Description | Selection Options | Flow re-entry? |
Name | The name of the persona. | is unknown, has any value, starts with, ends with, contains, does not contain, matches regex | No |
Age | The age of the persona. | more than, exactly, less than, is unknown, has any value, in range | No |
Gender | The gender of the persona. | is unknown, has any value, starts with, ends with, contains, does not contain, matches regex | No |
First Seen | The date when the persona was first seen. | after, on, before, between, in last, in next | No |
Last Seen | The date when the persona was last seen. | after, on, before, between, in last, in next | Yes |
Lifecycle Stage | The current lifecycle stage of the persona Requires PRO Analytics | is unknown, has any value, starts with, ends with, contains, does not contain, matches regex | No |
Won Back | Indicates if the persona has been won back. | after, on, before, between, in last, in next | Yes |
is loyalty member | Whether the persona is a loyalty member. | is true, is false | No |
Total loyalty points | The total number of loyalty points the persona has. | more than, exactly, less than, is unknown, has any value, in range | No |
Total legacy loyalty points | The total number of legacy loyalty points the persona has. | more than, exactly, less than, is unknown, has any value, in range | No |
Is their birthday | Indicates if today is the persona's birthday. | is true, is false | Yes |
Is their birthday month | Indicates if this month is the persona's birthday month. | is true, is false | Yes |
Is their birthday (relative) | Indicates if a specific date is relative to the persona's birthday. | after, on, before, between, in last, in next | Yes |
Is medical customer | Indicates if the persona is a medical customer. | is true, is false | No |
Is recreational customer | Indicates if the persona is a recreational customer. | is true, is false | No |
Favorite Store | The favorite store of the persona. | is unknown, has any value, starts with, ends with, contains, does not contain, matches regex | No |
Favorite Store ID | The ID of the persona's favorite store. | more than, exactly, less than, is unknown, has any value, in range | No |
The email address of the persona. | is unknown, has any value, starts with, ends with, contains, does not contain, matches regex | No | |
Email list | The email list the persona is subscribed to. | {typeahead chooser} | No |
Phone | The phone number of the persona. | is unknown, has any value, starts with, ends with, contains, does not contain, matches regex | No |
Phone List | The phone list the persona is subscribed to. | {typeahead chooser} | No |
Phone Carrier | The phone carrier of the persona. | is unknown, has any value, starts with, ends with, contains, does not contain, matches regex | No |
City | The city of the persona. | is unknown, has any value, starts with, ends with, contains, does not contain, matches regex | No |
State/Province | The state or province of the persona. | is unknown, has any value, starts with, ends with, contains, does not contain, matches regex | No |
Zip/Postal code | The zip or postal code of the persona. | is unknown, has any value, starts with, ends with, contains, does not contain, matches regex | No |
Country | The country of the persona. | is unknown, has any value, starts with, ends with, contains, does not contain, matches regex | No |
Valid Mailing address | Indicates if the persona has a valid mailing address. | is true, is false | No |
Signed up via referral | Indicates if the persona signed up via referral. | is true, is false | No |
Timezone | The timezone of the persona. | is unknown, has any value, starts with, ends with, contains, does not contain, matches regex | No |
Browser | The browser used by the persona. | is unknown, has any value, starts with, ends with, contains, does not contain, matches regex | No |
IDFA | The IDFA of the persona. | is unknown, has any value, starts with, ends with, contains, does not contain, matches regex | No |
Contact ID | The persona ID. | is unknown, has any value, starts with, ends with, contains, does not contain, matches regex | No |
Contact IDs | The persona IDs. | {typeahead chooser} | No |
Government ID | The government ID of the persona. | is unknown, has any value, starts with, ends with, contains, does not contain, matches regex | No |
Signup URL | The signup URL used by the persona. | starts with, ends with, contains, does not contain, matches regex | Yes |
Multiple Signups | Indicates if the persona has multiple signups. | more than, exactly, less than, is unknown, has any value, in range | No |
Medical ID Expiration | The expiration date of the persona's medical ID. | after, on, before, between, in last, in nex | Yes |
Viewed URL | The URL viewed by the persona. | starts with, ends with, contains, does not contain, matches regex | Yes |
Medical ID is Known | Indicates if the Medical ID of a customer is known or unknown | is true, is false | No |