AIQ Ecommerce receipts follow a standardized format including store info, order type, customer details, items, and totals. Receipt customization is not currently available.

Receipts

AIQ Ecommerce supports any printer, but only Star Micronics printers with CloudPRNT support Auto Print. All other printers require manual printing per order.

Overview: Printing

Printing

Enable Auto Print in AIQ Ecommerce to automatically print orders when they reach a configured status. Requires a Star Micronics printer with CloudPRNT support.

Auto Print

Manually print or reprint individual orders, or bulk print all orders from the Orders tab in AIQ Ecommerce. Auto-printing is recommended when using a CloudPRNT printer.

Manual Print

Set up your Star Micronics cloud printer in AIQ Ecommerce via browser. Find your printer's IP, access its settings page, register it in AIQ, then configure CloudPRNT.

Printer Setup via Browser

Set up your Star Micronics cloud printer in AIQ Ecommerce using the Star iOS or Android app. Configure CloudPRNT settings and register your printer in AIQ Ecommerce.

Printer Setup via Mobile App

Troubleshoot AIQ Ecommerce autoprint issues with mC-Print 2 or 3. Steps cover firmware updates, network connection, printer reset, delayed print times, and blank receipts.

Printer Troubleshooting

CloudPRNT Setup

AIQ Academy

Loyalty & Marketing Developer Docs

Ecommerce Developer Docs

Find answers and get help from Intercom Support and Community Experts

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