AIQ Flows automate customer journeys based on real-time actions. Use triggers, delays, and actions to power welcome series, abandoned cart, win-back, and retention campaigns.

Flows

Flow re-entry controls whether a customer can enter the same flow again after they have already completed or exited it. Enabling re-entry allows flows to respond to customer behavior that…

Flow Re-entry

Flow Analytics allows you to view performance metrics for each step within a flow. By opening a flow in the Flow Builder and toggling to Analytics, you can see how…

Flow Analytics

The Persona Update step allows you to modify a customer's profile the moment they reach this point in a Flow.

Flows: Persona Update Node

AI Prompts let AIQ Flows react to real-world signals like weather, sports, markets, or news. Prompts evaluate yes/no questions and route customers through different Flow paths based on the result.

AI Prompts in Flows

 Learn how to use Flows to automate the customer journey

Flows 

AIQ Academy

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