The Premium Integration tier (formerly Tier 7) offers the most advanced features for Point of Sale (POS) systems, building upon the capabilities of the Core and Enhanced Integration tiers.
This tier includes all previously mentioned features, with the addition of:
Displaying earned and awarded customer badges in the POS UI
Integrating AI-driven product upsell recommendations within the POS UI
Support for custom additional features tailored to your needs
1. Display customer badges in the POS
Enhance customer engagement by showcasing earned and awarded badges directly in the POS interface. These badges can represent various customer behaviors and achievements, such as:
VIP status
Frequent purchases of specific product categories
Collecting products from particular brands
To implement this, refer to the audiences field in the customer data, which is an array containing the audience segments the customer is associated with, along with the corresponding badge images. These badge images can be displayed alongside the customer's name during the cart creation process by referencing the avatar field in each audience segment.
For a more detailed view of the badges, consider implementing a modal that can be triggered by a "View All Badges" button. This modal should retrieve and display all associated badge information, such as badge names and descriptions, by referencing the audiences array in the customer data.
2. Integrate AI-driven product recommendations
Leverage AI to provide personalized product upsell recommendations within the POS. These recommendations are based on machine learning algorithms that analyze customer behavior and preferences. To access these recommendations, utilize the appropriate API endpoints provided by AIQ. Additionally, consider displaying previously ordered products, regardless of the POS system used, to offer a seamless and personalized shopping experience for customers transitioning between systems.
3. Custom features
The Premium Integration tier supports the development and integration of custom features tailored to your specific business needs. Collaborate with AIQ's development team to design and implement these features, ensuring they align with your operational requirements and enhance the overall customer experience.
By adopting the Premium Integration tier, your POS system can deliver a more personalized and engaging experience for both staff and customers, driving increased customer loyalty and sales performance.