About the AIQ <> Auphan Integration
Review our Integration Grid for supported features.
This article covers connection for AIQ Marketing + Loyalty.
How to Connect AIQ to Auphan
Contact your rep at Auphan to obtain the credentials you need.
Navigate to Settings > Integrations, search for Auphan and click the on it to open the integration card.
Enter Credentials
IP: IP:port of your server, if hosted on-premises. Leave blank otherwise. Example: 192.101.102.103:25565
APIKey: Valid API Key
How to Map a Store
Navigate to Settings -> Company Account > Retail Store
Click Edit on the store you wish you map
Under Store Mappings you'll see the Auphan symbol
Click on the empty field to the right of the symbol and a dropdown will appear to "map" the key
Click Save settings and you are done mapping the store. Keep in mind this must be repeated for any additional stores that you add to the account.
Additional AIQ Settings
The following additional settings are available on the Auphan integration card in AIQ. To access them, navigate to Settings > Integrations, locate Auphan and click on it to open the integration card.
Enroll Personas in loyalty program who purchased after
Automatically enrolls shoppers in the loyalty program if they had a sale on or after the date you specify. Enrolled shoppers earn points for sales on or after that date. Takes 24 hours to reflect.
Send SMS double opt-ins to Personas who purchased after
Sends an SMS double opt-in request to shoppers with a phone number who had a sale on or after the date you specify. Takes 24 hours to trigger.
⚠️ Warning: If this setting is removed after it has been set, it can cause loyalty Personas to be lost if they only became a member through this setting and did not use a signup form. We do not recommend changing this after it is set.
Use AIQ's last backup
Freezes data from this source at the last audience run and stops AIQ from hitting the Auphan API for new data.
⚠️ Warning: Do not turn this on unless you are switching POS systems and want to retain existing data.
FAQs
Help! Shoppers sales are not appearing in their persona!
Auphan may not have the data available to link a sale to a shopper.
How long does it take before I start to see my POS data in AIQ?
Within 24 hours, you should see data populating in AIQ
I am getting an account notification that I have unmapped stores, how can I fix this?
Once you see data coming through AIQ, you must "map" the API key to the store(s) to assign a "favorite store" to the shopper. See How to Map a Store above for directions on how to accomplish this.
Need Help?
If you need assistance, reach out to AIQ Support anytime via chat widget within your AIQ Dashboard.