How to Enable Notifications in AIQ Ecommerce
Navigate to your Profile in the header.
Click My Account > Notifications.
Select all notifications you would like to receive.
Click Save.
Note: Notifications must be enabled separately for each individual login.
Available Notification Types
New Order Notifications
Email
Browser
Sound
Cancelled Order Notifications
Email
Customer Chat Notifications
Email
Browser
Sound
Enable Browser Notifications (Required for Browser & Sound Alerts)
Browser notifications must be enabled at both the system level and within your browser.
1. Enable Operating System Notifications
For Windows - Manage Notifications in Microsoft Edge
For Mac - Change Notifications preferences on Mac
System Preferences > Notifications & Focus > Google Chrome > Alerts
2. Enable Browser Permissions
When prompted by your browser, click Allow to enable notifications for the Ecommerce site.
If you do not see a prompt:
Open your browser settings
Navigate to Privacy & Security > Site Settings > Notifications
Ensure the Ecommerce URL is set to Allow
Safari - Allow notifications when you receive the popup.
If you don't get a popup when you have a new order/chat, ensure you allow for websites to ask for permissions to send notifications.
Google Chrome - Add app.dispenseapp.com to your list of approved sites for notifications.
Firefox - Enable notifications when you receive the popup.
⚠️ Warning: If browser permissions are blocked, you will not receive browser or sound alerts even if they are enabled in your account settings.
Need Help?
If you need assistance, reach out to AIQ Support anytime via the chat widget within your AIQ Dashboard.