Brand Sponsored Loops
ℹ️ Note: Loops are in Beta as of 8/19/25. If you are a Brand who would like early access, please reach out to your CSM.
Loops allow brands to sponsor placements on retailers' consumer-facing touch points (campaigns, ecommerce menus, etc.).
The checkmark next to "Acknowledged Loops Co-Marketing Agreement" just indicates that you (or someone on your account) has seen the terms. You can turn this feature off at any time.
How to Enable/Disable Loops Entirely
Navigate to Settings > Data & Privacy > Brand Sponsored Loops
Toggle "Allow brands to sponsor loops" ON/OFF
Save
How to Enable/Disable Certain Loops Placements
Navigate to Settings > Data & Privacy > Brand Sponsored Loops
Under Loops placement permissions, toggle certain placements ON/OFF
Save
How to Limit Loops Placement Access to Certain Brands
Navigate to Settings > Data & Privacy > Brand Sponsored Loops
Click "Edit Access"
Add/remove brands via the toggle
Save
Brand Partner Data Sharing
AIQ shares anonymized retailer data with brands (no customer PII or sensitive information). Retailers can manually block certain brands from accessing their data through the "Edit Access" button.
Customer Data Controls
Give customers a place to change their Data & Privacy settings (this both opts them out AND deletes their information and points). You can paste this URL on your website for self-service and/or use this link to opt a specific persona out:
Navigate to Settings > Data & Privacy
In the Customer Data Controls section, copy the link at the bottom
Open a new tab and paste the link
Read through the page, click Submit
Enter the customer's phone number and/or email and click Opt out
This will also delete their information and remove their points
ℹ️ Note: Customers can also go through the above process themselves if you provide them with the URL to change their data preferences.
Need Help?
If you need assistance, reach out to AIQ Support anytime via chat widget within your AIQ Dashboard.