About the AIQ <> TechPOS Integration
Review our Integration Grid for supported features.
How to connect AIQ to TechPOS
TechPOS Steps
Email [email protected] to request the following information
API Key
Subdomain
StoreID
LocationIDs
AIQ Steps
Once TechPOS responds with the required information, you are ready to set it up.
Navigate to Settings > Integrations, search for TechPOS and click the green Connect button.
Fill out the credentials
APIKey (Required)
SubDomain (Required)
StoreID (Optional if provided by TechPOS)
LocationID's (Optional if provided by TechPOS)
Regions (Optional)
After these are filled in, click the green Add Credential button.
Scroll down to the Loyalty section and check off the box next to Required All users from this source have passed an age gate compliant with my industry.
Lastly, click the green Update Connection button at the bottom of the settings. You have now completed the minimum settings needed to connect your integration!
How to Map a Store
Navigate to Settings -> Company Account > Retail Store
Click Edit on the store you wish you map
Under Store Mappings you'll see the Alleaves symbol
Click on the empty field to the right of the symbol and a dropdown will appear to "map" the key
Click Save settings and you are done mapping the store. Keep in mind this must be repeated for any additional stores that you add to the account.
AIQ \<> TechPOS: User Guide
Creating a Loyalty Member in TechPOS
In TechPOS, head to your Member List and click + ADD NEW MEMBER
In order to create a new club member in AIQ, you must add a mobile phone number and check the consent box at the bottom of the profile. This will create a new member in AIQ and trigger an SMS opt-in message to be sent out. Click Save and the creation of a Club member in AIQ is complete
If checking out a customer that has an existing TechPOS profile, you can register them for a club membership by clicking AIQ DISCOUNTS in the top right of the checkout screen and clicking REGISTER
Setting up discounts
1.Create the discount as you normally would inside AIQ. Watch the video below to see the settings needed to pass your AIQ discount to TechPOS
After you create the discount in AIQ it will automatically be available in TechPOS as long as there is a % or $ off value entered under the Redemption Options
Applying AIQ discounts in TechPOS
When checking a customer out in TechPOS, you need to assign a member to the order in order to apply an AIQ discount. Click MEMBER SEARCH in the top left corner of the checkout screen and input the customer's phone number to add them to the order
Once the customer is added, click ADD AIQ DISCOUNT. A 2FA code will be sent to the customer that they'll need to give you in order to see available discounts. Once you enter the code, that customer's available AIQ discounts will pop up. Simply click REDEEM and the discount will be applied to the entire order
FAQs
Can I add loyalty members directly in TechPOS?
Yes!
Can I apply discounts for loyalty members in TechPOS?
Yes!
How long does it take before I start to see my POS data in AIQ?
Within 24 hours, you should see data populating in AIQ
How can I confirm that the integration is active and signups are being sent?
Look under your Personas page in AIQ. The integration is functioning properly if you see "techpos" under the Sourced from column
I am getting an account notification that I have unmapped stores, how can I fix this?
Once you see data coming through AIQ, you must "map" the API key to the store(s) to assign a "favorite store" to the customer. See How to Map a Store above for directions on how to accomplish this.
Are there any additional settings I can enable?
See Integration Settings for more optional settings.