About the AIQ <> Greenline Integration
Review our Integration Grid for supported features.
How to Connect AIQ to Greenline
Greenline requires you to initiate the connection on their end. Login to your Greenline Dashboard > Integrations > Overview and find the AIQ block
Click the "Activate the integration" toggle on:
This will automatically trigger an email to your Onboarding Specialist with the authorizing user, company name and ID and locations and their ID's
In AIQ, navigate to Settings > Integrations, search for Greenline and click the green Connect button.
Paste in your CompanyID and LocationID that was received from Greenline and click the green Add button in order to actually save the credentials:
Location IDs must be formatted:
LocationID : Location Name
Enable All users are age compliant with my industry?
Click on the green Update Connection button to save the settings
How to Map a Store
Navigate to Settings -> Company Account > Retail Store
Click Edit on the store you wish you map
Under Store Mappings you'll see the Alleaves symbol
Click on the empty field to the right of the symbol and a dropdown will appear to "map" the key
Click Save settings and you are done mapping the store. Keep in mind this must be repeated for any additional stores that you add to the account.
AIQ \<> Greenline: User Guide
Redeeming Discounts
Discounts must be created in AIQ and then mirrored on Greenline.
FAQs
What else can this integration do?
Learn about getting more out of the AIQ+Greenline integraiton by eneabling in-POS functions and options from Greenline's advanced integration article.
Why didn't a customer get created in Greenline after signing up in AIQ?
Greenline requires name plus a phone number and/or email in order to create on their side. Be sure to require the name fields when utilizing our Signup forms.
How long does it take before I start to see my POS data in AIQ?
Within 24 hours, you should see data populating in AIQ
How can I confirm that the integration is active and signups are being sent?
Look under your Personas page in AIQ. The integration is functioning properly if you see "Greenline" under the Sourced from column
I am getting an account notification that I have unmapped stores, how can I fix this?
Once you see data coming through AIQ, you must "map" the API key to the store(s) to assign a "favorite store" to the customer. See How to Map a Store above for directions on how to accomplish this.
Are there any additional settings I can enable?
See Integration Settings for more optional settings.