How to Connect AIQ to Lightspeed X-Series
Review our Integration Grid for supported features
Integrating LightSpeed with Personal Access Token
Generate the PAT from Lightspeed
Go to your Lightspeed Dashboard, go to Setup -> Personal Tokens.
Click Add personal token
Set the name to AIQ. UNCHECK Allow personal tokens to expire.
Click Generate personal token, then Copy token.
Insert the PAT into AIQ
Navigate to Settings > Integrations, search for Alleaves and click the green Connect button.
Paste the personal access token from earlier into the Token field
Copy/paste the store name from your Lightspeed store URL into the DomainPrefix field.
After these are filled in, click the green Add Credential button.
Scroll down to the Loyalty section and check off the box next to Required All users from this source have passed an age gate compliant with my industry.
Lastly, click the green Update Connection button at the bottom of the settings. You have now completed the minimum settings needed to connect your integration!
How to Map a Store
Navigate to Settings -> Company Account > Retail Store
Click Edit on the store you wish you map
Under Store Mappings you'll see the Lightspeed X symbol
Click on the empty field to the right of the symbol and a dropdown will appear to "map" the key
Click Save settings and you are done mapping the store. Keep in mind this must be repeated for any additional stores that you add to the account.
FAQs
How long does it take before I start to see my POS data in AIQ?
Within 24 hours, you should see data populating in AIQ
How can I confirm that the integration is active and signups are being sent?
Look under your Personas page in AIQ. The integration is functioning properly if you see "lightspeed" under the Sourced from column
I am getting an account notification that I have unmapped stores, how can I fix this?
Once you see data coming through AIQ, you must "map" the API key to the store(s) to assign a "favorite store" to the customer. See How to Map a Store above for directions on how to accomplish this.
Are there any additional settings I can enable?
See Integration Settings for more optional settings.