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Quick Start Guide

This guide walks through the initial setup process for AIQ Ecommerce, including menu configuration, integrations, and operational settings. It outlines the core steps required to launch and manage your Ecommerce experience.

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Prerequisites

Before getting started, ensure you have:

  • Access to your Ecommerce dashboard

  • Necessary integration keys for your tech stack (POS, Marketing & Loyalty, Delivery, Payments, Analytics, etc.)

1. Menu Tech Setup

There are 3 ways you can set up our Ecommerce menus:

  1. SEO Menu: Most of our customers use the SEO Menu. This is on your own domain and gives you searchable product and menu data.

  2. Hosted Menu: Some customers choose this option to get their menu up and running quickly. This URL is hosted by us (not on your domain), so you won't get the SEO benefit.

  3. Full Custom Build using our Blueprint API: If you would like to use our API to completely build the front end to your own liking, we do support that.

⚠️ Note: We do not support iFrame menus that live on your website. The only exception is that the Shop tab of the native loyalty app iFrames to ecommerce menus, including AIQ Ecommerce.

2. Integrations

  1. Gather your Keys: What's your tech stack? POS, Marketing and loyalty, Delivery, Payments, Analytics, etc.

  2. Order integrations if you do not already have any and get them integrated.

3. Configuration

Team Setup

  • Add employees and their permissions

Menu Configuration

  • Configure your Menu

  • Store Info, Business Hours, and Time Slots

  • Add your Logos, color, icons, etc.

  • Order Status, Order Notifications, Minimum Age, Click-Wrap Terms, Purchase Window, Reply-to Email Address

Per Order Type Settings

  • Configure your Per Order Type (Curbside, etc.) settings

  • Setup Taxes and Product Categories

  • Setup category mapping from your POS to Ecommerce and decide which fields map over from your POS

In-Store Operations

  • Do you have an express pick-up or designated pick up areas?

  • Scan QR codes using our mobile app to expedite order fulfillment

  • Want to add self-service kiosks to your store? Easy, just copy and paste kiosk URL into your tablet or kiosk, no specific hardware required.

Marketing Configuration

  • Be sure to enable so customers can utilize loyalty program at checkout.

  • Follow the link for videos on how to set up deals and discounts for your store.

  • Allow customers to leave reviews on your product to boost visibility of unique inventory.

  • Grab your customers' attention and route them to areas of your menu.

Need Help?

If you need assistance, reach out to AIQ Support anytime via chat widget within your AIQ Dashboard.

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