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Connect Surfside to AIQ Marketing + Loyalty

Surfside will sync the audiences that you create in AIQ so you can send them back to be served with specific marketing. Read on below to see how to connect and start sending data back to Surfside.

This article covers Surfside connection for AIQ Marketing + Loyalty only. If you are looking for AIQ Ecommerce instructions, see Connect Surfside to AIQ Ecommerce.


How to Connect AIQ to Surfside

First, you will need to give Surfside your AIQ UID and API Key. You can find this by clicking the gear icon at the bottom of the left navigation bar, then API & Tracking section.

Then you can follow the steps in their setup article here: https://docs.surfside.io/data-integration/crm/alpine-iq

⚠️ Warning: Now depending on if you want to use AIQ to pull in contacts or push out contacts will determine where you connect it next


For Pulling in contacts you will need to:

  1. Head back to AIQ

  2. For Owner level users, navigate to Settings -> Integrations and then use the search bar to locate your integration. Then select "Connect" to open Integration Card Input fields.

  3. Fill in your Surfside credentials as shown in this article here: https://docs.surfside.io/integrations-alpine-iq

  4. You must check off the box next to "Required All users from this source have passed an age-gate compliant with my industry."

  5. Click Connect.

For Pushing out contacts, you will need to:

  1. Head back to AIQ.

  2. For Owner level users, navigate to Settings -> Integrations and then use the search bar to locate your integration. Then select "Connect" to open Integration Card Input fields.

  3. Fill in your Surfside credentials that include: Bucket, Region, AccessKeyID, SecretAccessKey.

  4. Click Connect.

ℹ️ Note: We will only send contacts if they are set on an audience by checking off the Surfside logo as a destination

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