About the AIQ <> GearFire Integration
Review our Integration Grid for supported features.
How to Connect AIQ to GearFire / Axis
AIQ Steps
Navigate to Settings > API & Tracking
Copy the API Key and UID from this page
GearFire Steps
Add these credentials inside your GearFire Axis POS to enable the integration.
How to Map a Store
Navigate to Settings -> Company Account > Retail Store
Click Edit on the store you wish you map
Under Store Mappings you'll see the AIQ REST API symbol
Click on the empty field to the right of the symbol and a dropdown will appear to "map" the key
Click Save settings and you are done mapping the store. Keep in mind this must be repeated for any additional stores that you add to the account.
FAQs
I am having issues with data coming over, who should I contact?
This integration was built out by the GearFire/Axis team. They send there data through our REST API endpoints throughout the day/night.
How long does it take before I start to see my POS data in AIQ?
Within 24-48 hours, you should see data populating in AIQ
How can I confirm that the integration is active and signups are being sent?
Look under your Personas page in AIQ. The integration is functioning properly if you see new personas being added. You can also see inventory appearing in your analytics.
I am getting an account notification that I have unmapped stores, how can I fix this?
Once you see data coming through AIQ, you must "map" the API key to the store(s) to assign a "favorite store" to the customer. See How to Map a Store above for directions on how to accomplish this.
Are there any additional settings I can enable?
See Integration Settings for more optional settings.