About the AIQ <> Auphan Integration
Review our Integration Grid for supported features.
How to Connect AIQ to Auphan
Contact your rep at Aiphan to obtain the credentials you need.
Navigate to Settings > Integrations, search for Auphan and click the green Connect button.
Enter Credentials
IP: IP\:port of your server, if hosted on-premises. Leave blank otherwise.; Example: 192.101.102.103:25565
APIKey: Valid API Key
How to Map a Store
Navigate to Settings -> Company Account > Retail Store
Click Edit on the store you wish you map
Under Store Mappings you'll see the Auphan symbol
Click on the empty field to the right of the symbol and a dropdown will appear to "map" the key
Click Save settings and you are done mapping the store. Keep in mind this must be repeated for any additional stores that you add to the account.
FAQs
Help! Customers sales are not appearing in their persona!
Auphan may not have the data available to link a sale to a customer.
How long does it take before I start to see my POS data in AIQ?
Within 24 hours, you should see data populating in AIQ
I am getting an account notification that I have unmapped stores, how can I fix this?
Once you see data coming through AIQ, you must "map" the API key to the store(s) to assign a "favorite store" to the customer. See How to Map a Store above for directions on how to accomplish this.