Skip to main content

Offer Syncing from Dutchie POS

AIQ Ecom can pull offer settings that have been configured in Dutchie POS.

Background

AIQ Ecom can pull offer settings that have been configured in Dutchie POS.

For detailed info about what gets pulled over, see our Integration Grid: Offer Syncing tab.

Configure Integration

You will need to setup offer syncing with Dutchie POS. To begin, go to Store > Integrations > Dutchie POS.

Location ID: First enter in your Location ID. This is the ID of your location in Dutchie POS. This is required for store segmentation

Sync Offers (pull from POS): Enable this setting to begin pulling offers from Dutchie into AIQ Ecommerce.

Auto-enable Synced Offers: Enable this setting to have offers pulled from Dutchie sync into AIQ Ecom as enabled. If left disabled (the default), synced offers will come over as disabled and require manual enabling. If you have multiple stores using Dutchie Offer Syncing, all venues must enable this setting for consistent behavior across locations. See scheduling for further information.

Creating Offers in Dutchie POS

In order for offers to sync from Dutchie POS to AIQ Ecom, ensure that each offer has the following settings set:

  • Application Method: Automatic

  • Available Online: Yes

Sale Offers

Please ensure all Sale offers use Threshold: No threshold setting in Dutchie.

  • Percent off sale: Use Dutchie's Discount method: Percent off

  • Dollar off (Flat Amount) sale: Use Dutchie's Discount method: Amount off - each item

BOGO Offers

To set up a BOGO (buy x, get y) discount in Dutchie POS, use one of the supported condition types below. The total item count determines the qualifying set — for example, "buy 2, get 1" uses a value of 3.

Required settings for correct syncing:

  • Condition: Total items

  • Cart contains: Every X items

  • Apply discount to: Lowest priced item from the set of required products or Highest priced item from the set of required products
    ​

ℹ️ Note: AIQ's offers engine always applies the discount to the lowest-priced item in the qualifying set, regardless of how this field is configured in Dutchie.

  • Discount method: Percent off — for a percentage discount on the free/discounted item

  • Discount method: Amount off - total amount — for a dollar amount off the discounted item

Example configurations

Buy 2, get 1 at 20% off

  • Condition: Total items

  • Cart Contains: Every 3 items

  • Discount method: Percent off

  • Percent off: 20%

  • Applied to: Lowest priced item from the set of required products or Highest priced item from the set of required products

Buy 2, get 1 at $5 off

  • Condition: Total items

  • Cart Contains: Every 3 items

  • Discount method: Amount off - total amount

  • Amount off: $5.00

  • Applied to: Lowest priced item from the set of required products or Highest

Mix and Match -> Flat Offers

Setting up Mix and Match discounts in Dutchie POS will map to our Deal\:Flat offers.

Please be sure to use the following settings in Dutchie POS:

  • Threshold: Total items

  • Discount method: Price to amount - total amount OR Discount Method: Price to amount - each item

  • Discount type: Mix and Match

Bundle Deals

⚠️ Warning: We currently do not support Dutchie POS's Bundle discounts. Please use Mix & Match (Flat Offers) instead.

  • If you are creating Bundle deals and not seeing them sync over to Ecom, it's because we do not support them. You should mark them with the following setting:

  • Available Online: No

Promo Codes

Promo codes are only supported with BOGO and Flat Offers (Mix and Match). When creating a promo code-only deal in Dutchie POS, please be sure to set your promo code in the Code section of Dutchie POS's discounts.

Scheduling

All offers synced from Dutchie will carry over their Start and End Date. When the offer is enabled (enabled: true), it will only run during that date range.

  • (Optional) Weekly Occurrence: Input the days of the week you'd like the offer to run.

  • (Optional) Time range: If you choose to use the time range, be sure to set it up per day (e.g. 10am start, 10pm end).

ℹ️ Note: When Auto-enable Synced Offers is enabled, any offers scheduled for a future Start Date will still sync through as disabled. AIQ will automatically enable the offer 30 minutes before its scheduled Start time in the web-app. However, the offer will not display on the live customer menu until it's within its Start and End Date range.

Store Segmentation

If you have more than one location in Dutchie and AIQ Ecommerce, you can filter which offers are available in which locations in Dutchie POS.

⚠️ Warning: You MUST add the Store ID in the Dutchie POS integration settings to do store segmentation for offers. If Store ID is left blank, we will apply the offer to all locations in AIQ Ecommerce where Pull Offers is enabled regardless of how your account is setup in Dutchie POS.

Limit Use Per Customer

The Per Customer Limit in Dutchie POS maps to the Limit use per customer setting in AIQ Ecom.

Offer Naming and Descriptions

  • The shopper-facing offer name will be pulled first from Menu Display Name . If no result is found we will then look at Online Name.

  • The internal name will pulled from the Discount description in Dutchie.

  • The offer description will be pulled from the Menu display description (online details).

Offer Images

If an offer image exists in Dutchie, it will be pulled from the Menu display image Url (online details).

Discount Stacking

Discount stacking will use your AIQ ecom stacking settings. If your AIQ ecom stacking settings are either No Double Stacking or Allow Stacking we will default all synced offers to use store-level stacking settings. If your AIQ ecom stacking settings is No Stacking, they will default to No Stacking.

Archive Page:

Deleted offers are visible in the Archived Page — click the (...) menu on the right side of the offers page to view them. Offers synced from Dutchie will move to Archived once they stop returning from the Dutchie API. This happens when one or more of the following is tru
​

  • Dutchie offer is set to Available Online: No.

  • The offer is archived in the Dutchie platform.

Troubleshooting

Issue: Offers are not syncing over from DutchiePOS.

Resolution: Check that the following are configured correctly:

  • You have the correct settings for each offer type listed above.

  • You do not have duplicate promo codes for different offers (we require a unique promo code per offer).

  • You have entered a Store / Location ID in the integration setings.

  • AIQ Ecom does not support Dutchie POS's Bundle discounts. Please use Mix & Match (Flat Offers) instead.

Need Help?

If you need assistance, reach out to AIQ Support anytime via chat widget within your AIQ Dashboard.

Related Articles
Did this answer your question?